KPI-Based Managed Services
Onsight Technology provides end-to-end solutions tailored to your defined information
technology needs, aiming to enhance your business operations with efficiency and
sustainability. Our SLA-based service packages, covering key roles such as analysis,
software development, testing, and operations, can be delivered on-site at your location or
remotely from our offices, ensuring maximum flexibility and efficiency. This model optimizes
processes, reduces costs, and streamlines operations, offering a strategic and structured
approach to IT service management.
At Onsight Technology, we take an active role from start to finish, proactively identifying
potential gaps and delivering the most effective solutions. Our SLA-based service packages
are designed to meet quality, timing, and performance standards, while our KPI-based service
model ensures that all solutions align with predefined performance criteria, guaranteeing
high-quality service delivery.
Our service process begins with a comprehensive analysis conducted by our expert team,
evaluating all possible scenarios to develop a realistic and actionable plan. Once
implementation starts, we continuously monitor performance, conduct regular analyses, and
produce monthly evaluation reports, ensuring ongoing optimization and improvement.
Additionally, Onsight Technology specializes in system integration services using your
existing middleware platforms, including Oracle and Tibco. We develop custom,
high-performance, and scalable integration solutions, ensuring seamless alignment with your
current IT infrastructure. Whether delivered as a comprehensive solution or external support
for in-house middleware teams, our expertise in enterprise integration enhances efficiency,
functionality, and reliability within your systems.
With a highly experienced integration team, we meticulously plan, implement, and manage the
integration lifecycle, ensuring a smooth and error-free transition. By transforming
previously independent systems into a fully unified ecosystem, we enhance operational
efficiency and system reliability without adding unnecessary complexity. This future-proof
approach allows businesses to leverage the latest IT tools without additional overhead,
strengthening system sustainability and performance.
Ultimately, our integration solutions cater to both short-term and long-term business
objectives, ensuring optimized workflows and streamlined business processes. At Onsight
Technology, we are committed to reducing costs, improving functionality, and maximizing
efficiency, delivering tailored, scalable, and high-performance solutions that drive
business success.
